The McCann Agency Ltd

Contact Us

If you wish to contact us then please use the 'Liveperson' chat facility on the right of each page that we have provided for you so that you can talk to one of our skilled operators.

Shipping

United Kingdom.

• All goods are dispatched within 24 working hours. The reason we do not ship immediately is to undertake fraud and security checks for our clients own protection. Goods are held in 'distribution' and all orders are marked as 'Awaiting Dispatch'
• Once these fraud checks are approved goods are collected by one of our courier services or Royal Mail  and sent First Class Recorded Post. Normally in the UK this takes 1-3 working days depending on the speed of the local sorting office.
• All products are sent 'recorded' delivery so it is important to make sure that there will be someone present to sign for the goods. If there is nobody present then Royal Mail will leave a 'while you were out card'. You will then be able to contact your local office and either reschedule the delivery or collect direct.
• All orders are sent out in a plain brown neutral box.
• All European orders undertake the same fraud checks and are dispatched via Royal Mail or courier and are handed onto to the individual countries postal service (which normally takes 3-5 working days) for it to reach its final destination.

Royal Mail Track and Trace - How to Find out Where Your Goods Are

Copy and paste your tracking reference from your www.crestwhitestrips.co.uk account, then click on the link below. Paste in the tracking reference to get an update. If there is "no further information" regarding the delivery that means the goods are still on route to you.

Royal Mail Track and Trace